Settlement Support Wellington (SSNZ)

Settlement Support Wellington (SSNZ) provides information and referral service for returning Kiwis, migrants, refugees and their families that come to New Zealand to live each year.

Information and Contact point:

People can contact SSNZ staff in person or by phone and email during the open hours: Monday to Friday, 10 am to 4 pm. We are located on the ground floor of the council offices at101 Wakefield Street,Wellington.

Visit Settling in Wellington.

Projects 2012
Orientation Programmes and Workshops for Newcomers

We facilitate a series of orientation programmes and seminars about living inNew Zealand. These activities are run by local service providers that supply free and practical assistance to newcomers to improve their settlement outcomes. These seminars cover a wide range of settlement topics, including: employment, job search, English language, renting and buying a house, education, health system, taxes, driving, legal issues, volunteering, and emergency preparedness.

Additionally, we run a Public Transport Orientation tour to introduce newcomers to public transport and activities/facilities available inWellingtoncity, includingWetaCaveMuseum, Wellington Museum Trust, Botanical Garden, Wellington Aquatic Centre and regional parks.

If you would like to receive invitations to upcoming events please contact us.

Welcome Pack & Postcards

This project is in response to newcomers who identified the need for basic information aboutWellingtoncity and its services.

The pack contains nine information fact sheets written in plain English and it provides information about living inWellington. The sheets cover Introduction to SSNZ, Money, Employment, Buying and Renting a Home, Health, Education, Transportation, and Services.

If you would like to receive this Welcome Pack please contact us.

Welcoming Ceremonies

Welcoming ceremonies for newcomers are being developed to engage more closely with Tangata Whenua in a meaningful way.

In the last two years, the hui (ceremony) was hosted by Pipitea Marae and gave migrants a relaxed introduction to Maori culture and customs.

If you would like to know when the next welcoming ceremony is please contact us.

Volunteer Connect Award – connecting through participation programme

This is a recent project to help newcomers to connect and participate in their new communities. The programme aims to engage newcomers with their communities by participating in seminars, workshops and volunteer activity throughout the year. Each activity enables participants to collect points and with aim of achieving 100. At the end of twelve months they will receive a certificate of achievement and awards for their participation. This project is provided in partnership with Volunteer Wellington, Citizens Advice Bureau and other community organisations.

If you would like to become a newcomer volunteer please contact us.

Networking Activities for Local Providers

A series of meetings are regularly facilitated for local settlement service providers and migrant community groups. The aim is to build a working relationship with government and non-government organisations and community groups that help newcomers to settle inNew Zealand. This Settlement network shares information, experiences and expertise in settlement issues and work collaborately to avoid duplications and identify gaps in the services available. We also work with mainstream services to make their services more accesible and responsive to the needs of newcomers.

Employment Network Group Activities

We continue to facilitate the Employment Network Support Group, which was set up to address challenges around employment for newcomers. Consisting of various community organisations, agencies, businesses, and central government, the group has been meeting regularly to discuss and share ideas around employment issues.

We support a new series of events for skilled newcomer job seekers developed by a partnership of the Job Mentoring Service, the Employers’ Chamber of Commerce Central and Multicultural Learning & Support Services (MCLaSS) Employment Support.

For more information of any of these services or to participate in the activities contact: Settlement Support Wellington

Phone: 0800 SSNZ4U (0800 776-948) or (04) 803 8330


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