Index

Introductory Note

The initial numeric character of references identifies the chapter; any subsequent number(s) refer to the numbered paragraphs or sections within that chapter . For example, 2.3 refers to the 3rd account in chapter 2; 5.23 refers to paragraph 23 in chapter 5; 10.4 refers to the 4th recommendation in chapter 10.

References to the appendices begin with "A" followed by the number of the appendix, and, in the case of appendix 4, the number given to the mechanism featured in the table. For example A4.4 refers to the 4th feature covered in table 3.

References beginning with "P" refer to the page numbers of two preliminary sections. For example, P .8-9 refers to the Terms of Reference on pages 8-9.

A | B | C | D | E | F | G | H | I | K | L | M | N | O | P | R | S | T | U | V | W

A

acceptability

accessibility

accessible buses see super low floor buses

accessible journey

accessible public land transport services

accessible routes

affordability

age: relationship between disability and 1.19, 3.29

alert systems, bus driver 4.30, 4.43

alternative access provisions: recommendation 9.58–9.59, 10.3

Amalgamated Workers Union 5.3

assistance

Auckland public transport services: phobia sufferer's experience of use 2.9

Auckland Regional Council

Auckland Regional Transport Authority 6.36–6.38

audio information systems see also on-board information systems

availability

B

blind and visually impaired people

booking systems see ticket and booking systems

Braille/raised print cards in taxis 4.21, 5.23

buildings see premises

built environment: universal design principles to achieve barrier-free 4.40–4.41, 6.91–6.92

Bus & Coach Association 5.4–5.5, 6.71

bus drivers

bus lanes: access for taxis to 5.43–5.44

bus passenger transport services

bus stops

bus terminals see premises

buses see also coaches; mixed use vehicles; super low floor buses

buzzer buttons 4.38

Top

C

carriages, train see trains

central government

charter vehicles see coaches

Christchurch public transport services: Deafblind user's account 2.2

Citibus Newton 5.29, 5.32

city councils see regional and local authorities

clearways: access for taxis to 5.43–5.44, recommendation 10.13

coaches see also buses; mixed use vehicles

colour contrasts: on signs and features 4.36

commercial scheduled public land transport services

communication cards: Deafblind user's account of use 2.2

community transport services

complaints of discrimination see discrimination

concession fares 4.66, 6.45, 6.63, 6.74–6.75

congestion at bus stops 4.22, 5.35–5.36

contracted public passenger services

controlled crossings: time allowed at 4.3, 4.5

Convention on the Rights of the Child 8.16

coordinating agency: recommendations 10.4

cost-benefit analyses of

costs of transport see affordability

crossings of busy roads 4.3, 4.5

Top

D

data collection on

Deaf and hearing impaired people

Deafblind user: account of public transport use 2.2

design

Design for Access and Mobility - Buildings and Associated Facilities (New Zealand Standard 4121) 4.36

disability

disability awareness and competency training

Disability Survey of Residential Facilities (Statistics New Zealand) 3.12–3.21

disability surveys 3.5–3.21

disabled children

disabled parents: difficulties in using public transport 4.54–4.55

disabled people see also blind and visually impaired people; Deaf and hearing impaired people; intellectually disabled people; mental illness, people with experience of; mobility impaired people; wheelchair users

discrimination

discrimination against disabled people

discrimination in access to services and facilities: overseas compliance on general provisions against A4.1

discrimination in provision of public transport services: overseas compliance on specific provisions against A4.2

disputes resolution processes of Human Rights Act 1993: 1.17

district councils see regional and local authorities

dogs, guide see guide dogs

drivers see bus drivers; taxi drivers

Dunedin public transport services

Top

E

EasyRider Tours 5.65–5.66

economics of accessible public land transport services 9.8–9.10

electric wheelchairs see wheelchairs

Environment Canterbury

Environment Waikato 6.73

equivalent access provisions: recommendation 9.58–9.59, 10.3

F

familiarisation programmes see orientation and familiarisation programmes

fares, concession 4.66, 6.45, 6.63, 6.74–6.75

ferry passenger transport systems

footbridges 4.10

footpaths 4.3, 4.6, 6.82, 8.37, 9.16

frontline staff see public land transport personnel

fully accessible public land transport services 6.48, 9.18

funding

G

Ganz Mavag electric multiple units: wheelchair accessibility 5.21

Global Positioning Satellite systems 4.16–4.18

Gold Band Taxis: disability awareness and competency training programme 4.47

'good reason' defence for indirect discrimination 8.49–8.53

government see central government; regional and local authorities; regional councils

grab rails 4.10, 4.25, 4.30

Greater Wellington Regional Council

guide dogs

H

handrails, handholds and handgrips 4.38–4.39, 4.43

hardship provisions, unjustifiable: recommendation 9.58, 9.60, 10.3

Hawke's Bay Regional Council: concession fare agreement 6.73

health service providers: contribution to public passenger land transport services 6.54–6.55

hearing impaired people see Deaf and hearing impaired people

Henderson Town Centre 6.95

hoists see also wheelchair hoist vans

Horizons (Manawatu-Wanganui) Regional Council

Household Disability Survey (Statistics New Zealand) 3.12–3.21

human rights

Human Rights Act 1993

Human Rights Commission

Human Rights in New Zealand Today - Ngā Tika Tangata o te Motu 1.8, 8.31

Top

I

impairment, people with see blind and visually impaired people; Deaf and hearing impaired people; mobility impaired people

inclusive design see universal design principles

indicators, tactile see tactile indicators

inequality: addressed in international human rights instruments 8.11, 8.27

information services

information systems see audio information systems; on-board information systems; visual information systems

infrastructure see public land transport infrastructure

The Inquiry

intellectually disabled people

inter-city coaches see coaches

InterCity Coachlines: level of service/assistance expected of drivers of 5.31

International Covenant on Civil and Political Rights 8.12–8.19

International Covenant on Economic, Social and Cultural Rights 8.12–8.19

international human rights instruments 8.11–8.23

Ironside Vehicle Society 5.53

K

kerbs

Kingsland station 4.10

kneeling buses see super low floor buses

L

Land Transport Act 1998

Land Transport Management Act 2003

Land Transport New Zealand

Land Transport Programmes 6.26–6.29

Land Transport Rules under Land Transport Act 1998

large print notices in taxis 4.21

lead agency: recommendations 10.4

legislation

licensing requirements for rail transport providers and operators 6.30–6.32

lift access: for disabled people at railway stations 4.10

Link bus: announcement of stops 4.16

Living with Disabilities in New Zealand (Ministry of Health) 3.12–3.21

Living with Intellectual Disability in New Zealand (Ministry of Health) 3.25–3.27

local authorities see regional and local authorities

Local Government Act 1974: 6.39

Local Government Act 2002

Local Government (Auckland) Amendment Act 2004: 6.36–6.38

long-distance coaches see coaches

Top

M

mainstream versus non-normative needs for public land transport services 5.52

Mana Coach Services 5.11

market research: on public land transport services 5.51

mental illness, people with experience of

Minister of Transport: national Ministerial advisory committee of disabled people

Ministry of Education

Ministry of Health

Ministry of Transport

mixed use vehicles

mobility aids see also mobility scooters; wheelchairs

mobility impaired people

mobility scooters

motorised wheelchairs see wheelchairs

Top

N

national accessibility design performance standards

National Advisory Committee on Health and Disability. To Have an 'Ordinary' Life: Kia Whai Oranga 'Noa' 3.21–3.24, 3.28

national disability surveys 3.5–3.21

national lead agency: recommendations 10.4

national Ministerial advisory committee of disabled people

national Ministerial advisory committee of disabled people: establishment: recommendations 10.2

National Rail Standards Systems Executive: recommendations 10.3

National Rail Strategy to 2014 [forthcoming] 6.13

New Plymouth public transport services: physically disabled person's account of use 2.11

New Zealand Action Plan for Human Rights - Mana ki te Tangata 4.37

New Zealand Bill of Rights Act 1990

New Zealand Disability Strategy

New Zealand Positive Ageing Strategy

New Zealand Qualifications Authority: Unit Standard 1748: 5.25

New Zealand Standard 4121: Design for Access and Mobility - Buildings and Associated Facilities

New Zealand Taxi Federation

New Zealand Transport Strategy

Newlands Coach Service 2.1

O

older people as passengers

on-board hoists for coaches 5.64

on-board information systems

orientation and familiarisation programmes 4.26

Otago Regional Council

overseas experience in provision of accessible public transport services A4

Top

P

'P' endorsed driver licences

Palmerston North public transport services: wheelchair user's account of use 2.7

partially sighted people see blind and visually impaired people

passenger endorsed driver licences see 'P' endorsed driver licences

Passenger Service Vehicle 1999: Rule 31001: 4.34, 4.39

Passenger Transport Funding Scheme 6.44–6.49

pavements: width and condition 5.15

peak and inter-peak scheduled public land transport services 9.18

pedestrian underpasses 4.10

personnel see public land transport personnel

phobia sufferers

pick-up and set down points

plain language formats for information services 3.24

platforms

population density, areas of low see rural and provincial areas

power wheelchairs see wheelchairs

premises see also train stations

provision of essential accessibility features: recommendation 9.52

private motor vehicles: disabled people's ownership of appropriate 3.14

private public transport services see contracted public passenger services

provincial areas see rural and provincial areas

public land transport drivers see bus drivers; taxi drivers

public land transport infrastructure

public land transport personnel

public land transport providers and operators

public land transport sector

public land transport services see also bus passenger transport services

R

railways see trains

Railways Act 2005 6.30–6.32

raised print cards in taxis 5.23

ramps

ratepayers: impact of capital investment in public transport infrastructure on 6.57, 6.94, 6.99

reasonable accommodation of people's disabilities 8.8–8.10, 8.43–8.44

regional and local authorities see also regional councils

regional councils

Regional Land Transport Committees

Regional Land Transport Strategies

Regional Passenger Transport Plan 6.24–6.25

Resource Management Act 1991: 6.40

retirement villages: siting for access and mobility 6.96

Rideline (now: Maxx): route information 4.15

Ridewell: timetables 5.20

roads, crossings of busy 4.3, 4.5

rough driving

routes

Royal New Zealand Foundation of the Blind: involvement in developing information services 6.76

rural and provincial areas

S

safe boarding and seating on buses

safety provisions

School Transport Assistance

school transport services

scooters, mobility see mobility scooters

security tie-downs

sensory disabled people see blind and visually impaired people; Deaf and hearing impaired people

service information see information services

sighted assistance: visually impaired person's experience with 2.5, 2.8

signs

SLF buses see super low floor buses

Southland Enterprises Inc.: alternative to Total Mobility taxis 7.42–7.44

Special Education School Transport Assistance:

Stagecoach New Zealand

Stagecoach Wellington: disability awareness and competency training programme 6.69

Standard Rules on the Equalization of Opportunities for Persons with Disabilities 8.21

standards, national accessibility see national accessibility design performance standards

stations see train stations

Statistics New Zealand

streetscape

subsidies and grants 3.18 see also concession fares; Total Mobility scheme

super low floor buses

swipe cards for Total Mobility scheme 4.21

systemic discrimination against disabled people 8.26–8.28, 9.25–9.28

Top

T

tactile indicators

Taranaki Regional Council 6.64

taxi drivers

taxis see also wheelchair accessible taxis

terminals see premises

territorial local authorities see regional and local authorities

ticket and booking systems

ticket sellers see public land transport personnel

timetables

To Have an 'Ordinary' Life: Kia Whai Oranga 'Noa' (National Advisory Committee on Health and Disability) 3.21–3.24, 3.28

Toll NZ: improvements in information for passengers 5.20, 5.22

Total Mobility scheme

Total Mobility Scheme Review 7.48–7.50, 7.52

train stations see also premises

trains

Tramways Union 5.3

transport see also headings beginning with public land transport

transport facilities and vehicles

Transport Services Licensing Act 1989

Tranz Metro

Top

U

unassisted travel, alternatives to 4.1

Universal Declaration of Human Rights 8.12

universal design principles

unjustifiable hardship provisions: recommendation 9.58, 9.60, 10.3

urban centres

universal design principles applied 6.91–6.101

urban street design see streetscape

V

visual information systems see also on-board information systems

visually impaired people see blind and visually impaired people

volunteer component

W

Wairoa Disability Transport Service

Wellington public transport services

wheelchair accessible buses see super low floor buses

wheelchair accessible taxis

wheelchair hoist vans

wheelchair users

wheelchairs