INQUIRY TERMS OF REFERENCE

The Inquiry was conducted under Section 5(2)(h) of the Human Rights Act 1993:

to inquire generally into any matter, including any enactment or law, or any practice, or any procedure, whether governmental or non-governmental, if it appears to the Commission that the matter involves, or may involve, the infringement of human rights.

The Terms of Reference for the Inquiry were:

1. The Commission will inquire into the provision of public land transport in New Zealand, using the Otago Region and the Wellington Region as case studies, with reference to:
   1. The availability, accessibility and affordability of public land transport services for people with disabilities;
   2. The quality and safety of public land transport services for users and service providers;
   3. The economics of providing accessible public land transport for people with disabilities;
   4. Whether the public land transport services available to people with disabilities comply with human rights standards;
   5. The adequacy of the technical and engineering standards that are used in the design and construction of conveyances, premises and infrastructure;
   6. The operational policies of service providers, the contractual arrangements between funders and service providers and the safety rules and regulations that apply to public land transport services;
   7. The particular needs of those people living in the rural and provincial areas of New Zealand.
2. The Commission will consider, as a result of the Inquiry, whether to make recommendations on:
   1. Changes to legislation, regulations, policies and procedures and funding arrangements;
   2. The value of promulgating national standards and a timetable for the implementation to ensure the provision of accessible public land transport services to people with disabilities;
   3. The need for national standards of training for public land transport workers working with people with disabilities.

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