Make a complaint

Enquiries, Complaints and Support

The Human Rights Commission offers a free, informal enquiries and complaints service to deal with unlawful discrimination and racial and sexual harassment issues. Unlawful discrimination happens when a person is treated unfairly or less favourably than others in similar circumstances.

If you think you have faced unlawful discrimination, you can make a complaint to the Human Rights Commission. We can help with advice and information and, if necessary, mediating your complaint.

Read a booklet on our free and confidential human rights complaints service 

The Accessible Version of our complaints booklet is available here

Make a complaint

Make a complaint

If you think you have faced discrimination the Human Rights Commission can help you to find out if the discrimination is unlawful. You can also send an enquiry or complaint through our online complaint form available here.

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What you can complain about

What you can complain about

The Human Rights Act makes it unlawful to discriminate on a wide range of grounds, from age and ethnicity to beliefs, employment status and sexual orientation.

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How to make a complaint

How to make a complaint

How to make a complaint about discrimination or human rights in New Zealand.

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Other sources of advice

Other sources of advice

We provide information to help you understand whether discrimination you face is unlawful, and what your options are for resolving disputes.

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Frequently Asked Questions

Frequently Asked Questions

A section where we answer questions and comment on human rights scenarios and popular topics encountered by the Commission.

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Making Complaints – a guide for mental health service users

Making Complaints – a guide for mental health service users

The Human Rights Commission has published a guide to help people make a complaint about a service or treatment received for a mental health issue.

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