Misinformation on the Human Rights Commission's functions and COVID-19 spread on social media

Misinformation on the Human Rights Commission's functions and COVID-19 spread on social media

November 29, 2021

A range of social media posts claiming the Human Rights Commission can serve papers on businesses following the traffic light system are false, says the Human Rights Commission. 

The Commission has received hundreds of calls to its Infoline service regarding false social media posts. 

"Our phone and email systems are overwhelmed with these requests. As a result, we’re unable to respond to complaints we can help with," says Human Rights Commission Chief Executive Rebecca Elvy. 

"We want to be clear about what we can and can’t do. We don’t serve papers on people as part of our complaints process. Following the New Zealand government’s traffic light legislation is not unlawful discrimination."  

Due to the high volumes of requests for services the Commission is unable to provide, it will not be able to respond to all voicemails. The Commission is asking callers to provide their email address and a clear message about what they are requesting if they do leave a voicemail message. 

Answers to common questions to the Human Rights Commission regarding Covid-19 are available here

Complaints of unlawful discrimination under the grounds in the Human Rights Act can still be made to the Commission. Find more information on how to make a complaint of unlawful discrimination to the Commission here.